Senior Duty Manager – £30,000 – £35,000 PA Plus Service Charge

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About the role

Senior Duty Manager – £30,000 – £35,000 Per Year, Plus Service Charge

Location: THE PIG at Combe

Hours: Full-Time, 45 hours per week

Salary: £30,000 – £35,000 Per Year, Plus Service Charge.  Whilst Service Charge varies depending on bookings with the staycation concept thriving, you can do the maths.

As Senior Duty Manager you will be primarily responsible for ensuring the smooth running of the hotel’s daily operations, responding to guest’s needs and co-ordinating between all departments.

Reporting directly to the Hotel Director and Deputy General Manager you will act as the Duty Manager on shift and be the first point of contact for all queries and issues raised by guests or staff.

It will be your role to help ensure all departments are operating efficiently and to ‘jump in’ where necessary.

You will be responsible for following the guest journey throughout their whole experience. From check-in to food and beverage, to check out, you will gain intimate details of our guests to help deliver a personalised experience.

Looking after VIP’s and regular guests will be a large part of the role along with being a custodian of ‘piggyness’ and delivering the ‘extra 5%’ to our guests.

Requirements: Previous experience within a similar role is essential along with a passion for delivering a memorable guest experience. Exposure to high volume hotel F&B operations and experience of managing a large team are desirable.

Training of all aspects and areas of the Hotel during an induction period will be provided to fully understand the day to day running of the operation.

We are dedicated to making THE PIGs an inspiring, exciting, and fun place to work and in return for your commitment to us you can expect something a little different:

  • Numerous retail discounts via our Perkbox Scheme.
  • Discounted room rates and complimentary staff stays across our group.
  • 35% off food & beverage across our group, plus discounted spa treatments.
  • 28 days holiday rising by 1 day each year for the first 5 year.
  • A commitment to providing craft and accredited training to all staff.

To view our full range of perks, visit our ‘What we can do for you’ section on our career’s webpage: jobs.thepighotel.com

After multiple lockdowns & furlough deadlines, we understand that job security is highly important. Whilst we cannot predict the future, our teams feel secure knowing that during these challenging times no one was made redundant and that everyone was included in our furlough schemes.  If that is a business you would like to be part of, providing security you are looking for, then look no further.

Our Pay Promise – no one in our business will earn less than £10 Per Hour, plus service charge, so tell all your friends. 

The PIG put on its wellies and hiked the fields to find THE PIG-at Combe.

This secluded, mellow, honey-coloured Elizabethan gem is set in 3,500 acres of lush Devonshire countryside.

Just five minutes from the market town of Honiton, this hotel is full of Piggy style and classic character in every corner. THE PIG-at Combe is a multi-award-winning restaurant with rooms. Home grown in every way from the food we cook to the people we employ.

Apply to us now to be our next Home-Grown Hero.